Frequently Asked Questions

The most recent legal identity that allows us to offer our clients the flexibility of logistics operations that enhance their businesses and activities, whether it be importation for national and international distribution, relabeling and repackaging, transformations or other operations that represent versatility and ease new to our market. 

The General Deposit Warehouses (AGD) are auxiliary credit organizations, whose main objective is to store, save, conserve, manage and control the goods or merchandise that are entrusted to their custody or that are in transit, protected by certificates of deposit .

These warehouses are governed by the following articles

ARTICLE 262.- The establishment in the territory of the Dominican Republic of auxiliary credit institutions is authorized to be called "General Deposit Warehouses", intended for the deposit of fruits, products and merchandise appreciable by weight, number or volume, That will be done by the people who produce or negotiate with them and have their free disposal.

ARTICLE 263.- The General Warehouses of Deposit will be in charge of the custody and conservation of the goods that they receive as a deposit, the sale of the same on behalf of their owners, or in the cases provided by law, and the issuance of certificates of deposits.

The issuance of the certificates of deposit is exclusive to the General Depository stores, their branches constituted and authorized in accordance with this Law.

The Private Warehouses of Fiscal Deposit are premises or private premises that operate under the supervision of the General Directorate of Customs, which are of financial help for importers, since they can stay for a certain time, without paying customs duties after payment of a bond on the CIF value of the same.

The bonds and allowed storage time vary according to the regime requested by the client or importer:

  • Tax regime: 1% deposit for 6-month storage, renewable for a second period at the same deposit value.
  • Re-export regime: guarantee of 1.5% for a period of 3 months of non-renewable storage.
  • LCL cargo (Consolidated): period of 6 months, without bond, non-renewable.

The entities that are dedicated to Warehouse activities are private companies that previously engaged in General Warehouse activities.

It is all types of cargo of a different nature that are stored together, in small quantities and in independent units. One feature is that the number of packages can be counted and consequently handled as units. They are considered as general cargo, for example: Plastics (Tables, Chairs, etc.), Technological Equipment, Chemicals, Furniture, among others.

General cargo is that which is nationalized, or without pending charges to the DGA in terms of import duties, or local production.

The general cargo is divided into:

  • Loading With Packaging: It is one that, due to its characteristics and to be safely stowed, requires the protection of a container or packaging. For example: boxes of canned food, drawers of spare parts for machinery, drums with edible oils, drums with chemicals, etc.
  • Loose Cargo, Unpacked: It is the cargo that does not need packaging. For example: iron plates, rails, tubes, tires, parts, etc.
  • Unitized Load: It is when a certain general cargo is grouped and packed making a single package to handle it in a single operation with the purpose of speeding up its stowage.

For example:

  • Palletized Cargo: Goods of the same class with standardized packaging, grouped and secured on pallets, forming a single package, ready to be handled more quickly.
  • Preslung Cargo: They also have standardized packaging. It's when loads come ready just to hook up, they are usually part of a large batch.

The main difference between fiscal merchandise and general warehouse is that the first has not yet been nationalized and is pending the settlement of import duties. The tax burden is kept under the double custody of the private party and the customs authorities.

On the other hand, the general warehouse merchandise is already local or nationalized merchandise, without pending import duties or local production.

Tax burden

Reception Procedure

Transfer letter request: For merchandise under the tax regime, it requires the presentation by the consignee of a Transfer Letter to the authorities of the DGA of the port where the container is located, this letter is provided by Rodemsa SRL at the request of our clients.

Documentation management: For the drafting of the Transfer Letter, the client must provide the following documents:

  • Single Customs Declaration
  • Tax Settlement Report
  • Tax Settlement Report
  • Commercial invoice
  • Goods manifest

Planning of operations: The operation is scheduled based on the information given by our clients about the date on which the transfer would take place. This transfer is carried out directly by the client.

Merchandise reception: Once the merchandise arrives at the RODEMSA, S. R. L. facilities, it is assigned a ramp, if available, or it is taken to the yard to await availability of operation.

Delivery of documents and validation of the merchandise: The documents pertaining to the merchandise have to be delivered to the customs authorities so that they can give the discharge approval.

System login: Once the unloading is finished, the inventory is made according to the manifest, together with the customs authorities. Once the process is finished, the inventory system is updated with the pertinent information.

Dispatch Procedure for Fiscal Warehouse

Dispatch request: We ask our clients that in order to provide a better service and be able to schedule operations in this line, inform us half a day in advance of the requirement for dispatch.

Creation of the consumer letter: The customer must request the letter of consumption directly from Rodemsa

Delivery of letter of consumption: The letter of consumption is presented by the client to the authorities of the DGA in order to authorize the dispatch by them of the same, once the payment of the tariff obligations is verified together with the file.

Office: Once the client has complied with the requirements of the General Customs Directorate and with the liquidation of the warehousing services of RODEMSA, S. R. L., the dispatch can be carried out.

In case of identifying situations that compromise the safety of the cargo, you must notify them to the Warehouse Assistant Manager and the Project Analyst through the Security Incident Management Process.

General Cargo

Dispatch Procedure:

Receipt of the dispatch request: Rodemsa SRL receives dispatch requests from clients.

The Planning of the day is updated (year / month / day)

Document review: Rodemsa will verify the documentation concerning the requested dispatch together with the internal management system.

Identification of the merchandise

Documentation validation: All relevant documentation for the load must be verified, whether it is authorization from DGA, the client, etc.

Arrival of the means of transport.

Cargo of merchandise:

  • In the event of any breakdown, the Central Warehouse Supervisor must be informed immediately.

Salida del contenedor.

En caso de identificar situaciones que comprometan la seguridad de la carga se notificara a las entidades pertinentes y se detendrá el proceso hasta tanto se resuelva la situación.

  • Dispatch of consolidated cargo

Dispatch Procedures

Dispatch request: Once the client has complied with the requirements of the General Customs Directorate and with the liquidation of the warehousing services of RODEMSA, S. R. L, the dispatch request can be made.

Printing of the dispatch certificate: The Cash and Accounting staff will make the dispatch request via our system, printing the dispatch certificate at the verification warehouse offices.

  • The client will not be able to carry out different parts of the process simultaneously.

Dispatch shift: Once the dispatch certificate has been presented to the operations staff by the client, a shift will be assigned to carry it out.

Transportation Entrance: Once the client's transport has been presented at the Rodemsa SRL facilities, they will be given entry according to the work shift for the dispatch.

Office: The dispatch is completed on the ramp, delivering the merchandise to the customer. The client or his representatives are responsible for the stowage of the vehicle hired by him.

In case of identifying situations that compromise the safety of the cargo, you must notify them to the Warehouse Assistant Manager and the Project Analyst through the Security Incident Management Process.


  • Export

Receiving the Cargo

  • Client sends communication related to the reception of the cargo to the warehouse either by email or via fax.
  • The client sends the cargo to the warehouse under the protection of the export regime with the respective documentation:
  • Official Customs Document
  • Commercial invoice
  • Others (international treaties or requirements as the case merits)
  • If when the cargo arrives at the warehouse, it has not received the communication from the corresponding client, the transport must wait at the door until receiving confirmation from the client by the aforementioned channels.
  • The cargo is received using the Cargo Receipt form. If any indication of breakdown or possible breakdown is found, photographs of said case are taken and recorded on the form.



Cargo under the protection of customs regimes carries with it the following documentation in a generalized manner:

  • DUA
  • Settlement
  • Income receipt
  • Commercial invoice

In those cases of special loads such as mining, food, drugs, etc., they are accompanied by the authorization of the Ministry for which they apply.

The cargo received for General Warehouse requires documentation to support the local cargo status, detailed inventory and documents that certify the value of the same.

Consignee is the person to whom the shipper has sent the merchandise, or to whom the Bill of Lading or BL has been endorsed.

El consignatario se encuentra por definición en el destino del embarque y representa la persona jurídica o física propietaria de la mercancía para las autoridades gubernamentales pertinentes en destino, compromisos legales y fines comerciales.

The Bill of Lading or BL represents in itself a title deed and the consignee is the entity to which the shipment of the cargo described in the document is being transferred by the shipper.

The end of the contract between shipper and consignee is established by its commercial terms or Incoterms (IInternational Commercial Terms).

FCL: Full Container Load

Full container with merchandise from a single loader. The indication of the acronym FCL-FCL in the shipping documents reflects that the container is completely filled in the warehouse of an exporter and emptied in its entirety in the warehouse of an importer. When it comes to ground cargo FTL or Full Truck Load refers to full truck load.

LCL: Less Container Load

Container with merchandise from several loaders (groupage). The indication of the acronym LCL-LCL in the shipping documentation reflects that the container is filled (with merchandise from several shippers) at the cargo terminal of the port-airport-car terminal of origin and that it is emptied at the cargo terminal of the port-airport-car arrival terminal. When it comes to land cargo LTL or Less Than Truckload it refers to cargo grouped in a single truck belonging to several shippers.

Consolidated loads are also called oversized. (MEXICO)

Fiscal Burden is also called Fiscalized Burden or Tax Burden.

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